SHIPPING & RETURNS

With the exception of weekends and public holidays, all of our orders are shipped from our Melbourne, Australia warehouse within 24 hours. The tracking number will be provided with a confirmation email or text message. Due to COVID-19, please understand that delivery timeframes may be affected by these unprecedented challenges.

CARRIER COST ARRIVAL
Regular post - Australia Post FREE Standard shipping 3 - 5 business days

Express post - Australia Post

 $10.00  1 - 2 business days

 REFUND & EXCHANGE

We take fair care to ensure that your item is in excellent condition before sending it to you. If you receive an item that is defective or damaged upon delivery we will gladly replace it. For enquiries regarding refunds, or exchange please send us an email us@cleostones.com.au.

INTERNATIONAL SHIPPING

We ship to the following countries: New Zealand, United Kingdom, United States.

Express Post Australia International costs $35.95 and takes around 7 to 14 business days for arrival. The tracking number will be provided with a confirmation email or text message

For all other nations, please email us at us@cleostones.com.au, and we will be happy to assist you with delivery prices and information.