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Shipping

  1. Order Processing:

    • Cleo Stones aims for a prompt order processing experience.
    • All orders undergo payment verification, taking up to 48 hours.
  2. Order Fulfillment:

    • Verified and processed orders receive individual item wrapping for optimal condition upon dispatch.
  3. Tracking and Notifications:

    • Automated email notifications with a tracking number are provided for shipment progress updates.
    • Utilize the tracking number to monitor your package's journey.
  4. Shipping Carrier:

    • Cleo Stones relies on the trusted services of Australia Post for order delivery.
  5. Delivery Times:

    • Visit www.auspost.com.au for detailed information on estimated delivery times and schedules.
  6. Shipping Details:

    • CARRIER COST ARRIVAL
      Australia Post Free Express 1 - 3 business days
  7. Contact Information:

    • For any questions or concerns, please contact us via the Contact Page on our website.